Clear expectations · Confident decisions
Your visit,
explained simply.
Tell Jeff what you need help with. He will review your request and explain any anticipated charges before work begins.
Free Estimate Requirements
Complete the Service Request Form before scheduling. To qualify for a free estimate, customers must complete and submit Even Flow’s online Service Request Form before an estimate visit is scheduled. Completing the form does not make every type of visit eligible; our other free-estimate conditions still apply.
If you experience difficulty accessing or submitting the form, please call 201-290-9500 before scheduling so we can help. An alternative submission method must be approved by Even Flow in advance.
A written estimate will be prepared after the required information has been received.
What is a Free Estimate*?
A Free Estimate* is a limited visual review and estimated price, where practical, for qualifying residential work. Water-heater, boiler and A/C replacements are common examples.
When tools, testing or diagnosis will provide the right answer, Jeff explains the anticipated charge before that work begins.
What work qualifies for a Free Estimate*?
The Free Estimate* program is intended for residential homeowners and appropriate replacement projects. Landlords, builders, developers, retail or commercial properties, and real-estate properties offered for sale are outside the program. Diagnostic work and tool use are priced separately.
How does diagnosis work?
Jeff explains the anticipated diagnostic charge before using tools or beginning diagnostic work. Once the findings are clear, he explains the repair options and associated pricing.
Cancellations and rescheduling
Please give at least 24 hours’ notice if you need to cancel or reschedule so Jeff can offer the appointment to another customer.
Service-area and after-hours visits
Requests outside the normal service area are welcome for review. Any extended-travel or after-hours charge is confirmed in advance.
Payment and discounts
Even Flow Inc. accepts cash, check and major credit cards. Larger projects normally require a one-third deposit. Eligible customers age 65+, military members and EMS personnel may receive one 5% discount before taxes with proof of eligibility. Discounts are limited to one per invoice.
This page is a convenient summary. Your written estimate, invoice and applicable Terms & Conditions define the agreed work.